Support

Write to us and a person answers.

Questions and problems

Email support@studiospend.com. In the app, Settings → Help & feedback sends us a note with the app details you choose to include.

Installing on Windows

StudioSpend for Windows is a 64-bit, code-signed installer for Windows 11. Windows often says “Windows protected your PC” about a download it hasn’t seen many times. Choose More info, then Run anyway. After the first run, StudioSpend lives in the system tray, near the clock.

Use StudioSpend in the ChatGPT desktop app

The ChatGPT desktop app on a Mac can ask StudioSpend what you pay for, what is left and which of your plans covers something, and it draws the same answer cards Claude does. Everything stays read-only. ChatGPT on the web and on a phone can’t reach StudioSpend yet. It takes one setting and a restart.

  1. Put StudioSpend in your Applications folder and open it once.
  2. Open the file ~/.codex/config.toml in a text editor (create it if it isn’t there; it is the file the ChatGPT desktop app reads for connected tools) and add these three lines at the end:
    [mcp_servers.studiospend]
    command = "/Applications/StudioSpend.app/Contents/MacOS/studiospend"
    args = ["--mcp"]
  3. Quit ChatGPT completely and open it again. It reads the file only when it starts.
  4. In a new chat, ask: “Use the StudioSpend connector: where should I make a 5-second video right now?”

Claude Desktop and Claude Code are simpler: in StudioSpend, Settings, then Add to Claude. The connector runs on Mac only for now.

Billing, receipts and refunds

Payments run through Paddle, our reseller and merchant of record. To cancel, change your plan or get a copy of a receipt, use the link in your Paddle receipt or visit paddle.net with the email address you paid with.

Refunds: ask within 30 days of any payment, first or renewal, and you get all of it back. Ask Paddle at paddle.net, or write to us and we’ll pass it on. The full policy is on the Refund Policy page.

Your license

Your license key arrives by email right after you pay. Paste it into Settings → License. It works on up to two computers; to move it, remove it from the old computer first in Settings → License, or write to us.

Your data

StudioSpend keeps your plans, payments and balances on your computer, so we can’t see or recover them. Use Settings → Your data to export or move them. The Privacy Policy lists everything that leaves your computer.

Company

StudioSpend is made by LithoPoint LLC, 212 N. 2nd St., STE 100, Richmond, KY 40475, United States. Legal notices: [email protected].